Last Updated: August 26, 2026

Welcome to Devtechgen Digital. These Terms & Conditions govern your use of our website and the purchase or use of our products and services.

By accessing our website or engaging our services, you agree to these Terms & Conditions.

1. About Devtechgen Digital

Devtechgen Digital is a technology and digital services company providing web development, software development, mobile application development, digital marketing, search engine optimization (SEO), branding, consulting, and related digital services.

Tagline: Building Digital Dreams into Powerful Realities.

2. Our Services

Devtechgen Digital provides digital and technology solutions based on the requirements agreed upon with each client.

Our services may include:

Website design and development
Web application development
Software development
Mobile application development
Digital marketing
Search engine optimization (SEO)
Branding and graphic design
Website maintenance and support
Technology consulting
Other related digital services

The specific services, deliverables, pricing, and timelines will be communicated to the client before work begins.

3. Orders and Agreements

Before commencing a project, Devtechgen Digital may provide a quotation, proposal, invoice, or project agreement.

The agreed scope of work will determine the services and deliverables to be provided.

Any work or features requested outside the agreed scope may attract additional charges.

4. Payment

Clients are responsible for making payments according to the payment terms communicated or agreed upon for the relevant service.

Depending on the project, Devtechgen Digital may require full payment, an initial deposit, or milestone payments before or during the project.

Payments must be made through the payment channels provided or approved by Devtechgen Digital.

5. Client Responsibilities

Clients are responsible for providing accurate information, content, materials, credentials, approvals, and other resources reasonably required to deliver the agreed service.

Delays resulting from the client’s failure to provide required information or approvals may affect the project delivery timeline.

6. Delivery

Devtechgen Digital will make reasonable efforts to deliver services within the agreed timeframe.

Delivery dates may change where there are delays caused by the client, third-party providers, technical issues, changes to the project scope, or circumstances beyond our reasonable control.

7. Revisions and Changes

Where revisions are included in a service, they will be limited to the scope and number agreed upon with the client.

Requests for additional features, major changes, or work outside the agreed scope may attract additional charges.

8. Third-Party Services

Some projects may require third-party services such as domain registration, web hosting, software licenses, APIs, plugins, payment processors, or other external platforms.

Third-party costs may be charged separately unless otherwise stated.

Devtechgen Digital is not responsible for service interruptions, policy changes, account restrictions, price changes, or failures caused by third-party providers.

9. Intellectual Property

Unless otherwise agreed in writing, ownership of the final custom deliverables will be transferred to the client after full payment has been received.

Devtechgen Digital retains ownership of its pre-existing tools, reusable code, frameworks, templates, processes, methodologies, and other materials developed independently of the client’s project.

Third-party materials remain subject to their respective licenses and terms.

10. Digital Marketing and SEO

Digital marketing and SEO results may be affected by factors outside our control, including search-engine algorithms, advertising platforms, competition, market conditions, and customer behaviour.

Devtechgen Digital does not guarantee specific search rankings, traffic, leads, sales, or revenue unless expressly agreed in writing.

11. Acceptable Use

Clients must not use services provided by Devtechgen Digital for unlawful, fraudulent, abusive, deceptive, or malicious activities.

Devtechgen Digital reserves the right to refuse or discontinue services where a project violates applicable laws or third-party rights.

12. Confidentiality

Devtechgen Digital will take reasonable measures to protect confidential information provided by clients and will not intentionally disclose confidential business information to unauthorized parties except where necessary to provide the service, comply with legal requirements, or protect our legitimate interests.

13. Cancellation

A client may request cancellation of a project by contacting Devtechgen Digital.

Any applicable refund will be determined in accordance with our Refund & Cancellation Policy and the amount of work already completed.

14. Limitation of Liability

Devtechgen Digital will make reasonable efforts to provide professional and reliable services.

However, we will not be responsible for indirect or consequential losses resulting from circumstances beyond our reasonable control, including third-party service failures, hosting outages, platform changes, cyber incidents, or client-side errors.

Nothing in these Terms & Conditions excludes any liability that cannot legally be excluded.

15. Changes to These Terms

Devtechgen Digital may update these Terms & Conditions from time to time.

The latest version will be published on this website.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the Federal Republic of Nigeria.

17. Contact

For questions regarding these Terms & Conditions, please contact:

Devtechgen Digital
Email: hi@devtechgen.com

Building Digital Dreams into Powerful Realities.

Refund Policy

Refund & Cancellation Policy

Last Updated: August 26, 2026

At Devtechgen Digital, we are committed to providing quality technology and digital services. Because our services may involve customized work, development time, resources, and third-party expenses, refunds are handled according to the nature and stage of each project.

1. General Refund Policy

Refund requests are reviewed individually based on the service purchased, the work completed, the current stage of the project, and the terms agreed upon with the client.

Payment does not automatically guarantee a full refund once work has commenced.

2. Cancellation Before Work Begins

If a client requests cancellation before work has commenced, the client may be eligible for a refund of the amount paid, subject to any applicable payment-processing, administrative, or third-party costs.

3. Cancellation After Work Has Started

If work has already commenced, the amount of any refund will take into consideration the work completed and expenses already incurred.

Where applicable, Devtechgen Digital may deduct the reasonable value of completed work and committed expenses before processing an approved refund.

4. Completed Services

Payments for completed and approved services are generally non-refundable.

A service may be considered completed when the agreed deliverables have been provided to the client and the client has approved or accepted the work.

5. Digital Products and Downloads

Where Devtechgen Digital provides digital products, software, downloadable resources, templates, or similar digital goods, refunds may generally not be available after the product has been downloaded or accessed, except where required by applicable law or where the product is materially defective.

6. Third-Party Expenses

Payments made for third-party services may be non-refundable where the third-party provider does not offer a refund.

This may include:

Domain registration
Web hosting
Software licenses
Premium plugins
APIs
Advertising platforms
Payment-processing fees
Other third-party services

7. Client Delays

If a project is delayed because the client fails to provide required information, content, credentials, approvals, or other necessary materials, the delay will not automatically qualify the client for a refund.

Devtechgen Digital may place a project on hold until the required information or materials are provided.

8. Service Issues

If a client believes that a delivered service does not substantially match the agreed scope, the client should contact Devtechgen Digital as soon as reasonably possible.

We will review the matter and, where appropriate, attempt to correct the issue or provide a reasonable solution before considering a refund.

9. Refund Requests

To request a refund, clients should contact:

Email: hi@devtechgen.com

The request should include:

Client name or business name
Order or invoice number
Service purchased
Date of payment
Reason for the refund request
Relevant supporting information

Each request will be reviewed based on the circumstances of the transaction.

10. Refund Processing

Where a refund is approved, Devtechgen Digital will generally process the refund through the original payment method where reasonably possible.

The time required for the refund to reflect in the client’s account may depend on the payment provider, bank, card issuer, or other financial institution.

Applicable third-party or payment-processing charges may be deducted where permitted.

11. Circumstances Where a Refund May Not Apply

A refund may not be available where:

The agreed service has been fully delivered;
The client has approved or accepted the completed work;
Work has already been completed or substantially completed;
The client changes their mind after work has commenced;
The client fails to provide required project information or materials;
The client requests work outside the original scope;
The payment relates to a non-refundable third-party service; or
The client violates the applicable Terms & Conditions.

12. Exceptional Circumstances

Devtechgen Digital reserves the right to consider exceptional circumstances and may, at its discretion, provide a full refund, partial refund, service credit, replacement service, or another reasonable resolution.

Nothing in this policy limits any consumer rights or remedies that cannot legally be excluded under applicable law.

13. Policy Updates

Devtechgen Digital may update this Refund & Cancellation Policy from time to time.